Frequently asked questions about Florence by visitors to the city.

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FAQ - Frequently Ask Question

General information about Hotel Europa

  1. What time is check-in and check-out?
    Check-in is at 12.00-13.00 AM, check-out at 11.00 AM and on 1st floor there is a bathroom and a beautifull lounge where our guests can use while waiting for their departure time. Our guests can leave their luggage at the front desk before check-in and after check-out. 
     
  2. What services are included in the price?
    The price includes buffet breakfast, air conditioning, tax and service. 
     
  3. Does the hotel have a parking garage?
    Special car parking service: just leave us your keys and we will take your car to the nearest garage (From a minimum of about 20 euro a day to a maximum of 33 euro). Every time you request it, the car is returned in front of Hotel Europa. 
     
  4. Does the hotel offer an Internet Point?
    Yes, the living room includes a computer with fast Internet access.
     A small charged is applied, however WiFi internet connection is free of charge.
     
  5. Does the hotel have an elevator?
    Yes, You will easily reach your room on the first and second floor of the building. 
     
  6. Does the hotel have a safe?
    In each room you will find a safe to store your valuable or even your computer.
     
     
  7. Is there a hair dryer in the rooms? 
    In each room you will find a hair dryer. 

 
Information about Hotel Europa location

  1. Is hotel Europa located in the historic city centre?
    Yes, Hotel Europa is located in via Cavour, in the heart of Florence, few steps from the Duomo, the Santa Maria Novella central train station and all the major museums and monuments in Florence.
      
  2. How can we reach Hotel Europa from the Santa Maria Novella central train station?
    You can find all the information you need in: how to reach us.
     
  3. Is it possible to rent a car?
    Yes, our staff will be glad to help you choosing the car that best suits your needs, contacting rental services such as Hertz and Avis.
       
  4. Is it possible to have the staff at hotel Europa reserve tickets for visits in Florence and the surrounding areas?
    Yes, our staff is at complete disposal to reserve tickets to the most famous museums and monuments in Florence. Hotel Europa also offers special personalized tours in Tuscany.
       
  5. How far is it to Palazzo dei Congressi and Fortezza da Basso?
    Palazzo dei Congressi and Fortezza da Basso are easily reachable in 10 minutes by bus (number 20) or 25 minutes on foot.
     
  6. Where is nearest information office?
    The nearest information office is just across the road of the Hotel.

 
Information about Florence and Tuscany

  1. Is it always necessary to reserve tickets to the museums of Florence?
    It is always recommended. This will save you from wasting time in long line-ups.
       
  2. What are the hours of operation for the most famous museums in Florence?
    The hours of operation are as follows:

    - Uffizi Gallery: Tuesday - Sunday 8.15am - 6.50pm;
    closed Mondays, January 1st , December 25th and May 1st.

     
    - Accademia Gallery: Tuesday - Sunday 8.15am - 6.50pm;
    closed Mondays, January 1st , December 25th and May 1st.
       
  3. Is it possible to have the staff help us making reservations for restaurants or theaters?
    Yes, our staff will be happy to book theatre tickets and dining seats in restaurants and local trattorias.
     
  4. Does the tourist line Citysightseeing exist in Florence as well?
    Yes, even in Florence you can take advantage of this service that is offered in all the major cities around the world. Travel around Florence on a 2-story bus while listening to a ccmmentary that is translated into 7 languages. 
     
  5. How can I verify times, travel routes and the availability of tickets for trains in Italy?
    The best solution is to visit www.trenitalia.com. From there, you will be able to obtain all information and book tickets directly on-line by credit card payment.

     
  6. Where can we buy train tickets?
    Train ticket can be purchased not only at the train station but also at travel agency nearby the Hotel to avoid long lines and save time. 

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Special Offers:

We can offer competitive "last minutes" rates, wich are subjected to availability

offers its guests De-Luxe and Superior rooms, most of them with a splendid view of the Cathedral of the Dome.

Reccomended by:

The New York Times Trip Advisor
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2007-2008 © Hotel Europa - Via Cavour, 14 50129 Florence - Partita Iva 05042190487
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